Terms & Condition

Terms and Conditions

The terms and conditions set forth below are for the use of the Fresh India Bazaar website (“Website”) on all platforms. It is important that you carefully read and understand these non-negotiable Terms of Use prior to using our services. Clicking on the consent box when registering with the website or when placing the order serves as an agreement between you and Fresh India Bazaar for the use of the site, processing and delivery of goods, and settlement and exchange of ordered products. If you do not agree with all or even partially to these terms and conditions we suggest that you do not use this website or the services provided.

Questions or specific comments regarding the Terms and Conditions can be emailed to support@freshindiabazaar.com.

Preauthorization of a Credit Card for an Order

Our expert packers aim to fulfill every order perfectly and deliver punctually to your satisfaction. In general, most bulk produce and specialty items (i.e. vegetables, fruit, cheeses, bakery, etc) the exact item cost is calculated on a price per weight basis. The final price is not exactly known until packing and invoicing. Such products are weighed and reported to the nearest tenth (1/10) of a pound, and as a result, may differ slightly (higher or lower) from the price calculated on the order confirmation. Final pricing for credit card capture will be calculated by the exact weight multiplied by the price per pound. Therefore, we reserve the rights to authorize your credit card an additional 10% to cover the price adjustment. This is an authorization amount only. Your credit card charge will be equal to the total amount on your final invoice. Credit cards that are expired, incorrect, or at the purchase limit will not be processed and refused. On the rare chance a credit card is processed and fails to settle, we reserve the right to collect the unsettled funds and apply additional charges for extra processing.

Order Fulfillment

By placing an order you agree to comply with all relevant laws related to the purchase and consent that you are legally authorized or have the permission to place the order. You also agree to our cancellations policy which incurs a $15 fee if the order is cancelled within the 24 hr time window of your delivery. All website input errors or information misinterpretation is the responsibility of the user.

Our goal is to fulfill your order to your satisfaction. However, it is conceivable that certain ordered items may become unavailable or do not meet our quality standards at the time of packaging. Fresh India Bazaar will make a reasonable effort to contact you prior to deliver. However, we reserve the right to make a comparable substitution, delivery it at a later time, or eliminate that item from your order and credit back the purchase amount for that item. For items incorrectly priced or an inadvertent error (computer or human), we also reserve the right to cancel in part or the entire undelivered order. Fresh India Bazaar also has the right to limit the quantity or number of items per order due to availability or weight.


Delivery Process

Our drivers will transport your ordered items in a manner that minimizes damage to the product during transit, but Freshindiabazaar or its employees cannot be held liable for incurred damages related to product performance. Items that are temperature sensitive will be store appropriately during transit to maintain recommend temperature for food safety. To receive your delivery, you or a designated person agrees to be available to receive your order from our driver. For your safety, our drivers will initiate either a phone call or a text listed on the account prior to arrival. If there is no answer, a second call will be initiated upon arrival. Depending on the instructions and specific situation, our drivers will leave a delivery note with the appropriate instructions for follow up with regarding your order.

In the instance of poor weather conditions or unforeseen delivery delay, Fresh India Bazaar has the authority to adjust the delivery schedule as necessary. If there is a significant delay, customer support will call or notify you through email to confirm another suitable delivery time. Certain road or traffic conditions may also prevent us from completing the delivery in the designated window. Again, our driver or customer support will contact you of the delay and possible rescheduling.

Website Content and Copyright

Fresh India Bazaar is a registered Trademark (TM). Any attempt in duplication, mis-representation, reproduction, or otherwise of the logos or website content is strictly prohibited without express written consent. Unless expressly stated in this website, persons should assume that all content, images, and materials appearing on this website are the property of Freshindiabazaar.com. Such content related to Fresh India Bazaar is protected under U.S. and international copyright laws and existing treaties. Freshindiabazaar retains all ownership and rights with regards to the website, logos, software, databases, reports, and information.

Changes or Updates to the Website

Fresh India Bazaar reserves the right to change to change, update, or discontinue any aspect of the website including prices, fee, and products, at any time, but has no expressed obligation to notify its users. Changes to pricing will become effective immediately upon instituting the change by the officer of the company.

Disclaimer of Warranties

By clicking in the acknowledgment box, you agree that your use of our web site, the services and programs we offer, is at your own risk. Without limiting any other provision contained in these legal statements and conditions, everything in the website and the services we offer are provided to you as available without any warranty of any kind including implied warranties of merchantability. You agree to defend, indemnify, and hold harmless iGrocery, LLC and its holdings, officers, directors, employees, agents, and partners, from and against any third-party claims, actions, demands, damages, liabilities, expenses, and costs, including without limitation, reasonable legal and accounting fees, arising from or related to your use of this website.

Accuracy of Information.

All content, materials, information and services provided on this website are provided on an “as is” and “as available” basis. Fresh India Bazaar expressly disclaims any and all warranties, including but not limited to any warranties as to the accuracy and/or completeness of any information provided. User assumes sole responsibility for the use it makes of this website and all related content listed above to achieve his/her intended results.

Third Party Links. This website may contain links to other third-party websites, which are provided as additional resources for the convenience of our users. Fresh India Bazaar does not endorse, sponsor or accept any responsibility for these third-party websites and User agrees to direct any concerns relating to these third party websites to the relevant website administrator.

Limitation of Liability. In no event will Fresh India Bazaar be liable for: (a) damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, Limitation of Liability: business interruption and loss of programs or information) arising out of the use of or inability to use this website, or any information provided on this website, or (b) any claim by User attributable to errors, omissions or other inaccuracies in the information provided on this website.

Termination of Program

Fresh India Bazaar may modify or discontinue this website, or the services, or the programs, it provides at any time, and for any reason, with or without notice to users. Fresh India Bazaar will not be liable to you or any third party, as a result of such modification or discontinuation of our website or services. The provisions of these legal statements and conditions will survive any termination of this web site, or any services.

General Provisions

Fresh India Bazaar fully respects the privacy of ALL site visitors and approved members. Fresh India Bazaar WILL NOT sell, redistribute, or use any personal information collected. All information obtained from our website will be protected and treated with the strictest level of confidentiality. Please review our privacy policy for more information. Although Fresh India Bazaar makes every attempt to protect our website with high level of security, we assume no guarantees due to unpredictable factors including, but not limited to: acts of God, downed Internet servers, Internet congestion, or otherwise (i.e. terrorist acts, war, earthquakes, etc.).

Fresh India Bazaar is also not responsible for ensuring your browser or software compatibility. We do not provide technical support for browser or email software difficulties; please contact your ISP administrator or software manufacturer for resolutions. We are not responsible, nor will we be liable for email or browser software problems our approved website members may encounter preventing them from receiving critical information from Fresh India Bazaar.